Hatim

Hatim Bek
Service Delivery Lead - ICT

I implemented the first Enterprise Resource Planning (ERP) system in DAL in 1986 and moved Sutrac from manual paperwork to be computerized.

Hatim Bek

In your job as “ICT Operation System Support Manager”, what are you responsible for?
I am responsible for implementing and supporting all operation systems for all DAL Group business units and developing local software systems

What are your three favourite things about your working for DAL?
1- The use of  latest IT technology hardware and software
2- Following a high standard and specialised approach to get the latest and best software for each business unit depending on their requirements. This is implemented and managed to the same high standards
3- Working with a professional ICT team and supporting an excellent end user/s

What is it about DAL that you think makes it DAL distinctive?
Work is always done in a very professional manner and all employees have high standards and implement best practices

What did you do before DAL ?
I worked first at DAL but I moved to Qatar to the IT Development Section as a Manager and then returned to DAL

How many years have you been at DAL?
More than 16 years (1986 –1994 and then from 2005- present)

Any other information you would like to be featured?
I implemented the first Enterprise Resource Planning (ERP) system in DAL in 1986 and moved Sutrac from manual paperwork to be computerized.

Information Technology

An IT organization (information technology organization) is the department within a company that is charged with establishing, monitoring and maintaining information technology systems and services.

 

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