Counter Sales Representative -Perkins


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Vacancy Details

Job Title:Counter Sales Representative -Perkins
Date Posted:11/02/2019
Closing Date:27/02/2019
Company:Sudanese Tractor Co. Ltd.
Job Classification:mid-level (4-7 years)
Job Category:Sales

Position summary:

Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders.

Main Duties & Responsibilities:

  • To receive parts counter orders, phone orders and inquiries with courtesy.
  • Provide technical support to walk in customers.
  • Informs the customer of any new promotional activity.
  • Recommends repair options to the customer: New, Reman, Classic, etc.
  • To efficiently process customer inquiries through business system.
  • To process emergency orders to senior parts operations.
  • To invoice the available and received parts and contact customers.
  • Participate in yearly stock planning.

Minimum Qualification & Experience:

  • B.Sc or Diploma in Engineering Discipline.
  • 5 Years as counter sales in similar discipline.
  • 2 Years as Service Technician.

Required Skills & Knowledge:

  • Very versatile in Electronic and hard copied Parts Catalogues.
  • Proficiency in Using MS applications.
  • Strong knowledge of warehouse policies and Procedures.
  • Possess excellent verbal and written communication skills.
  • Ability to develop and maintain good Customers Relations.
  • Problem solving and ability to determine solutions to customers.
  • Result oriented.

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